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How can we help?
Find answers, get support, and learn about our security practices.
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FAQs
Common questions
Answers to the most frequent questions about BNQ.
Security
How we protect you
Bank-grade encryption and biometric authentication.
Documentation
Terms & policies
Terms of service, privacy policy, and fee schedules.
FAQs
Frequently asked questions
Quick answers to the questions we hear most often.
Security
How we protect you
Your security is our top priority. Here's how we keep your data and money safe.
Bank-grade encryption
AES-256 encryption protects your data at rest, with TLS 1.3 securing every transaction in transit.
Biometric authentication
FaceID and TouchID ensure only you can access your account. No passwords to remember or steal.
Data isolation
Your data is never shared with third parties. We operate on a strict zero-sharing policy.
SOC 2 compliance
Our infrastructure meets SOC 2 Type II standards for security, availability, and confidentiality.
Contact
Still need help?
Our team is here for you. Reach out through any of these channels.
support@bnq.ae
Live Chat
Available 24/7
Phone
+971 4 XXX XXXX
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